Developing the system in-house seemed like the most expensive option for us, especially because it was important to keep our IT team focused on other critical applications—the software-plus-services model was the main alternative.
Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.
[Communication Service Providers] should look to take advantage of vendors’ expertise by utilizing their cloud enablement services or establishing go-to-market partnerships in order to quickly establish themselves in the market.
Straight Talk CloudApril 2012Ovum
The Microsoft partner also offered high system availability backed by a service level agreement. Neostratus impressed us with its depth of experience, local language support for our team and customers, and the self-service features of its control panel—not to mention the low cost.
Docler Investments has been looking for innovative businesses with considerable growth potential and international track record. Neostratus proved to possess all of these qualities and a valid business plan for the future. This financing commitment is the first step towards a long-term relationship with this extraordinary company.
Telcos have an opportunity to grow into the role of cloud ecosystem manager, leveraging their network and financial assets.
Forrester Research, 2012
The introduction of unified communication services to our organisation made a huge impact on our internal communication flow, making it easier to cope with the 20+% increase in the number of emergency calls year-on-year. Thanks to the business productivity-enhancing qualities of the solution, Hungarian Water Rescue Services has saved thousands of Euros in travel and communication costs and liberated over 1,500 man-days every year in staff resources.