Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.
We’ve calculated a 60 percent direct saving with the hosted Exchange messaging service, plus a bonus from the redeployment of two full-time IT staff to higher value work.
SaaS is a market that lacks substantive differenciation. Service Providers must blend services for unique propositions.
The Microsoft partner also offered high system availability backed by a service level agreement. Neostratus impressed us with its depth of experience, local language support for our team and customers, and the self-service features of its control panel—not to mention the low cost.
Developing the system in-house seemed like the most expensive option for us, especially because it was important to keep our IT team focused on other critical applications—the software-plus-services model was the main alternative.
Telcos have an opportunity to grow into the role of cloud ecosystem manager, leveraging their network and financial assets.
We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
Netia understands the specific needs of the customers and the changing conditions of modern businesses. Netia Office Anywhere was created to scale and can be easily and quickly adapted to current requirements of the organizations. This solution, with its flexible cost schemes and increased business productivity for effective communication with clients, fits perfectly into the strategy of dealing with today challenges
The services provided by Neostratus as a hosting partner are first class. All costs are in the monthly fee with no hidden extras or surprises. Currently, we’re considering extending our arrangements to include hosted Windows SharePoint Services.
Business dynamics and economic growth combined with strong potential in the fast developing SME market drive the need for cloud services in the Gulf region and highlight the untapped opportunity to offer integrated solutions. We have received very positive feedback in our discussions with a number of leading telecom companies in UAE, Oman, Bahrain, Kuwait and Saudi Arabia about our portfolio and capabilities to enable them not only to providing compelling service offerings but also to support th…
Cloud Services Manager was inherently designed to provide the most convenient management platform for Service Providers, which includes an administration hierarchy that allows customers to delegate responsibilities between users, company administrators, resellers and partners. Service Providers have the privilege to assign different roles and rights to the separate user levels.