SaaS is a market that lacks substantive differenciation. Service Providers must blend services for unique propositions.
The Microsoft partner also offered high system availability backed by a service level agreement. Neostratus impressed us with its depth of experience, local language support for our team and customers, and the self-service features of its control panel—not to mention the low cost.
Cloud Service Providers must find new ways to help SMEs to do business using the cloud, not just cheaper ways. Trust is a differentiator.
Neostratus is an expert in unified communications and collaboration, ranked as the number one cloud focus area for telecom operators accross the world, according to Informa service benchmarking.
Within only six months of implementing our hosted Microsoft Outlook with Unified Communication Services solution, we managed to integrate our staff communications, save tens of thousands of euros in travel costs, and free up over 1,500 man-days in staff resources to do what we do best – saving lives on our country’s lakes and rivers.
We’ve calculated a 60 percent direct saving with the hosted Exchange messaging service, plus a bonus from the redeployment of two full-time IT staff to higher value work.
We tried to maintain such address books and mail groups manually, but it proved extremely expensive and inefficient, and never had a good acceptance rate by agents. We were looking for a solution that would make change management easy and professional—adding new executives, deleting retired agents, or changing passwords.
The introduction of unified communication services to our organisation made a huge impact on our internal communication flow, making it easier to cope with the 20+% increase in the number of emergency calls year-on-year. Thanks to the business productivity-enhancing qualities of the solution, Hungarian Water Rescue Services has saved thousands of Euros in travel and communication costs and liberated over 1,500 man-days every year in staff resources.
The next set of winners in the SaaS market will be companies that enhance interoperability and integrate cloud solutions into a single unified framework or control panel.
69% of SMBs prefer to procure SaaS apps from a single trusted vendor.