Telecommunication Service Providers are experiencing a marked decrease in revenue and margins as their core portfolio becomes increasingly commoditised. Mobile subscription penetration continues to rise substantially, even in the most emerging markets, with many customers using multiple devices to fulfil their communication needs. Competition and churn are constantly increasing among Service Providers as broadband access becomes ubiquitous across markets and product differentiation becomes increasingly difficult to deliver.
Most Service Providers realise they must change traditional business models and are placing increasing importance on value added services portfolios such as cloud services as a means of driving customer loyalty and to mitigate revenue declines. Whereas many Service Providers have a clear strategy, few have been successful in deploying their cloud service portfolios to market in a meaningful and monetised way.
As markets become highly competitive and digital penetration grows, Telecommunication Service Providers are forced to enhance traditional business models to keep up with market trends and place increasing importance on value added services portfolios such as cloud services as a means of driving customer loyalty and to mitigate revenue declines.
Neostratus’ proven ability to create and manage branded, unique, local digital services portfolios ensures that Service Provider partners are able to leverage customer data usage as the growth engine for revenues and customer loyalty.
By integrating cloud services portfolios into Service Providers’ core businesses and delivering comprehensive yet simple services bundles to market, Neostratus supports its partners to: