We tried to maintain such address books and mail groups manually, but it proved extremely expensive and inefficient, and never had a good acceptance rate by agents. We were looking for a solution that would make change management easy and professional—adding new executives, deleting retired agents, or changing passwords.
The single biggest revenue opportunity for Cloud Service Providers is as a Cloud Service Brokerage.
Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.
We’ve calculated a 60 percent direct saving with the hosted Exchange messaging service, plus a bonus from the redeployment of two full-time IT staff to higher value work.
Operating to and even above the standards of the ISO 270001 certificate evidences our determination to provide reliable and secure best-of-breed cloud infrastructure and software services. We believe that our investment in the integrity of infrastructure and the security of our services underline our dedication to create a competitive advantage for our sales partners and customers on all of our markets.
Neostratus is an expert in unified communications and collaboration, ranked as the number one cloud focus area for telecom operators accross the world, according to Informa service benchmarking.
We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
We believe that the synergies between our international experiences in cloud services provisioning and our strategic partners’ existing local proficiency in services delivery to SMEs will drive cloud awareness in the region and raise the business productivity of SMEs with fully customizable services from the cloud.
Cloud Service Providers must find new ways to help SMEs to do business using the cloud, not just cheaper ways. Trust is a differentiator.
The introduction of unified communication services to our organisation made a huge impact on our internal communication flow, making it easier to cope with the 20+% increase in the number of emergency calls year-on-year. Thanks to the business productivity-enhancing qualities of the solution, Hungarian Water Rescue Services has saved thousands of Euros in travel and communication costs and liberated over 1,500 man-days every year in staff resources.