Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.
“We see a global trend towards cloud services due to increasingly powerful possibilities for data access. A1 is introducing CE On-Demand’s innovative and highly efficient technology to the Austrian market, adapting it to its special needs with a widespread local presence”
Alexander SperlA1 Chief Commercial OfficerNeostratusBudapest
Neostratus is an expert in unified communications and collaboration, ranked as the number one cloud focus area for telecom operators accross the world, according to Informa service benchmarking.
Within only six months of implementing our hosted Microsoft Outlook with Unified Communication Services solution, we managed to integrate our staff communications, save tens of thousands of euros in travel costs, and free up over 1,500 man-days in staff resources to do what we do best – saving lives on our country’s lakes and rivers.
As an investment fund, DBH searches for, analyzes and invests into future top-performers in the market who have the potential to become global players in their industries. Neostratus is a company that is on track to be considered a role model in this respect. We expect much from them and so far they have delivered.
We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
It’s an intense, around-the-clock operation. Our lifeguards are on duty 24/7, providing emergency response at 42 locations around Lake Balaton and all across the country. We perform ten lifeguard courses a year and reach more than a hundred schools with our preventive lectures, with most of our staff working on a volunteer basis.
Operating to and even above the standards of the ISO 270001 certificate evidences our determination to provide reliable and secure best-of-breed cloud infrastructure and software services. We believe that our investment in the integrity of infrastructure and the security of our services underline our dedication to create a competitive advantage for our sales partners and customers on all of our markets.