[Communication Service Providers] should look to take advantage of vendors’ expertise by utilizing their cloud enablement services or establishing go-to-market partnerships in order to quickly establish themselves in the market.
Straight Talk CloudApril 2012Ovum
Knowing the precise location and availability of our life-saving specialists is absolutely key in emergency situations and thanks to Neostratus’ system, we are now closely connected at all times.
The single biggest revenue opportunity for Cloud Service Providers is as a Cloud Service Brokerage.
We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
The introduction of unified communication services to our organisation made a huge impact on our internal communication flow, making it easier to cope with the 20+% increase in the number of emergency calls year-on-year. Thanks to the business productivity-enhancing qualities of the solution, Hungarian Water Rescue Services has saved thousands of Euros in travel and communication costs and liberated over 1,500 man-days every year in staff resources.
Operating to and even above the standards of the ISO 270001 certificate evidences our determination to provide reliable and secure best-of-breed cloud infrastructure and software services. We believe that our investment in the integrity of infrastructure and the security of our services underline our dedication to create a competitive advantage for our sales partners and customers on all of our markets.
Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.