Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.
It’s an intense, around-the-clock operation. Our lifeguards are on duty 24/7, providing emergency response at 42 locations around Lake Balaton and all across the country. We perform ten lifeguard courses a year and reach more than a hundred schools with our preventive lectures, with most of our staff working on a volunteer basis.
The four new services are good examples of advantages offered by the cloud market concerning the time needed for the launch of certain products. It is very important to choose partners carefully and that is why we are happy to have achieved great cooperation with Neostratus who proved to be a professional and proactive partner
SaaS is a market that lacks substantive differenciation. Service Providers must blend services for unique propositions.
Neostratus is an expert in unified communications and collaboration, ranked as the number one cloud focus area for telecom operators accross the world, according to Informa service benchmarking.
We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
Netia understands the specific needs of the customers and the changing conditions of modern businesses. Netia Office Anywhere was created to scale and can be easily and quickly adapted to current requirements of the organizations. This solution, with its flexible cost schemes and increased business productivity for effective communication with clients, fits perfectly into the strategy of dealing with today challenges
We’ve calculated a 60 percent direct saving with the hosted Exchange messaging service, plus a bonus from the redeployment of two full-time IT staff to higher value work.
Within only six months of implementing our hosted Microsoft Outlook with Unified Communication Services solution, we managed to integrate our staff communications, save tens of thousands of euros in travel costs, and free up over 1,500 man-days in staff resources to do what we do best – saving lives on our country’s lakes and rivers.
Cloud Service Providers must find new ways to help SMEs to do business using the cloud, not just cheaper ways. Trust is a differentiator.