Informa Telecoms & Media identifies Neostratus as one of the world’s leading cloud enablers for telecoms operators. ITM’s analysis has consistently demonstrated the expertise of Neostratus in helping telecom operators monetise the cloud. By joining the Telco Cloud World Forum as a Knowledge Partner, Neostratus brings on the experience of enabling the Cloud of major European telcos.
We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
The introduction of unified communication services to our organisation made a huge impact on our internal communication flow, making it easier to cope with the 20+% increase in the number of emergency calls year-on-year. Thanks to the business productivity-enhancing qualities of the solution, Hungarian Water Rescue Services has saved thousands of Euros in travel and communication costs and liberated over 1,500 man-days every year in staff resources.
Developing the system in-house seemed like the most expensive option for us, especially because it was important to keep our IT team focused on other critical applications—the software-plus-services model was the main alternative.
Knowing the precise location and availability of our life-saving specialists is absolutely key in emergency situations and thanks to Neostratus’ system, we are now closely connected at all times.
Neostratus is an expert in unified communications and collaboration, ranked as the number one cloud focus area for telecom operators accross the world, according to Informa service benchmarking.
It is very important to choose partners carefully and that is why we are happy to have achieved great cooperation with Neostratus who proved to be a professional and proactive partner.
We’ve calculated a 60 percent direct saving with the hosted Exchange messaging service, plus a bonus from the redeployment of two full-time IT staff to higher value work.
We believe that the synergies between our international experiences in cloud services provisioning and our strategic partners’ existing local proficiency in services delivery to SMEs will drive cloud awareness in the region and raise the business productivity of SMEs with fully customizable services from the cloud.
SaaS is a market that lacks substantive differenciation. Service Providers must blend services for unique propositions.
Microsoft Dynamics CRM is a customer relationship management application from Microsoft which provides sales, service, and marketing capabilities. Neostratus provides this widely-acclaimed application as a 3rd-party service, with direct interface through Cloud Services Manager.
Out of the box, the product focuses mainly on Sales, Marketing, and Service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging partners to use its proprietary (.NET based) framework to customize it to meet many different demands. Dynamics CRM is a server-client application, which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces.