Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.
Operating to and even above the standards of the ISO 270001 certificate evidences our determination to provide reliable and secure best-of-breed cloud infrastructure and software services. We believe that our investment in the integrity of infrastructure and the security of our services underline our dedication to create a competitive advantage for our sales partners and customers on all of our markets.
As an investment fund, DBH searches for, analyzes and invests into future top-performers in the market who have the potential to become global players in their industries. Neostratus is a company that is on track to be considered a role model in this respect. We expect much from them and so far they have delivered.
The Microsoft partner also offered high system availability backed by a service level agreement. Neostratus impressed us with its depth of experience, local language support for our team and customers, and the self-service features of its control panel—not to mention the low cost.
We’ve calculated a 60 percent direct saving with the hosted Exchange messaging service, plus a bonus from the redeployment of two full-time IT staff to higher value work.
The introduction of unified communication services to our organisation made a huge impact on our internal communication flow, making it easier to cope with the 20+% increase in the number of emergency calls year-on-year. Thanks to the business productivity-enhancing qualities of the solution, Hungarian Water Rescue Services has saved thousands of Euros in travel and communication costs and liberated over 1,500 man-days every year in staff resources.
The next set of winners in the SaaS market will be companies that enhance interoperability and integrate cloud solutions into a single unified framework or control panel.
Neostratus is an expert in unified communications and collaboration, ranked as the number one cloud focus area for telecom operators accross the world, according to Informa service benchmarking.
[Communication Service Providers] should look to take advantage of vendors’ expertise by utilizing their cloud enablement services or establishing go-to-market partnerships in order to quickly establish themselves in the market.
The four new services are good examples of advantages offered by the cloud market concerning the time needed for the launch of certain products. It is very important to choose partners carefully and that is why we are happy to have achieved great cooperation with Neostratus who proved to be a professional and proactive partner