The single biggest revenue opportunity for Cloud Service Providers is as a Cloud Service Brokerage.
Netia understands the specific needs of the customers and the changing conditions of modern businesses. Netia Office Anywhere was created to scale and can be easily and quickly adapted to current requirements of the organizations. This solution, with its flexible cost schemes and increased business productivity for effective communication with clients, fits perfectly into the strategy of dealing with today challenges
Within only six months of implementing our hosted Microsoft Outlook with Unified Communication Services solution, we managed to integrate our staff communications, save tens of thousands of euros in travel costs, and free up over 1,500 man-days in staff resources to do what we do best – saving lives on our country’s lakes and rivers.
We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.
SaaS is a market that lacks substantive differenciation. Service Providers must blend services for unique propositions.
The introduction of unified communication services to our organisation made a huge impact on our internal communication flow, making it easier to cope with the 20+% increase in the number of emergency calls year-on-year. Thanks to the business productivity-enhancing qualities of the solution, Hungarian Water Rescue Services has saved thousands of Euros in travel and communication costs and liberated over 1,500 man-days every year in staff resources.
Knowing the precise location and availability of our life-saving specialists is absolutely key in emergency situations and thanks to Neostratus’ system, we are now closely connected at all times.
Neostratus is an expert in unified communications and collaboration, ranked as the number one cloud focus area for telecom operators accross the world, according to Informa service benchmarking.
[Communication Service Providers] should look to take advantage of vendors’ expertise by utilizing their cloud enablement services or establishing go-to-market partnerships in order to quickly establish themselves in the market.