Developing the system in-house seemed like the most expensive option for us, especially because it was important to keep our IT team focused on other critical applications—the software-plus-services model was the main alternative.
The Microsoft partner also offered high system availability backed by a service level agreement. Neostratus impressed us with its depth of experience, local language support for our team and customers, and the self-service features of its control panel—not to mention the low cost.
We tried to maintain such address books and mail groups manually, but it proved extremely expensive and inefficient, and never had a good acceptance rate by agents. We were looking for a solution that would make change management easy and professional—adding new executives, deleting retired agents, or changing passwords.
The four new services are good examples of advantages offered by the cloud market concerning the time needed for the launch of certain products. It is very important to choose partners carefully and that is why we are happy to have achieved great cooperation with Neostratus who proved to be a professional and proactive partner
The services provided by Neostratus as a hosting partner are first class. All costs are in the monthly fee with no hidden extras or surprises. Currently, we’re considering extending our arrangements to include hosted Windows SharePoint Services.
The introduction of unified communication services to our organisation made a huge impact on our internal communication flow, making it easier to cope with the 20+% increase in the number of emergency calls year-on-year. Thanks to the business productivity-enhancing qualities of the solution, Hungarian Water Rescue Services has saved thousands of Euros in travel and communication costs and liberated over 1,500 man-days every year in staff resources.
[Communication Service Providers] should look to take advantage of vendors’ expertise by utilizing their cloud enablement services or establishing go-to-market partnerships in order to quickly establish themselves in the market.
Cloud Service Providers must find new ways to help SMEs to do business using the cloud, not just cheaper ways. Trust is a differentiator.
We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
We believe that the synergies between our international experiences in cloud services provisioning and our strategic partners’ existing local proficiency in services delivery to SMEs will drive cloud awareness in the region and raise the business productivity of SMEs with fully customizable services from the cloud.
Neostratus is one of the first Syndication partners of Microsoft, enabling Neostratus to sell Office 365 to its partners and customers directly.
Neostratus’ unique provisioning platform, the in-house developed Cloud Services Manager provides added flexibility and dynamic configuration of various cloud services based on customer demands. In addition, it allows partner-level integration with existing provisioning and billing systems.
Office 365 is available as a single product in Neostratus’ portfolio; however, partners and customers of Neostratus also have the liberty to choose any one of Microsoft’s Office applications separately from others, in a white-labelled construction, bundled with any additional service from Neostratus’ portfolio or any other vendor services, as well as partners’ own services.