We tried to maintain such address books and mail groups manually, but it proved extremely expensive and inefficient, and never had a good acceptance rate by agents. We were looking for a solution that would make change management easy and professional—adding new executives, deleting retired agents, or changing passwords.
The introduction of unified communication services to our organisation made a huge impact on our internal communication flow, making it easier to cope with the 20+% increase in the number of emergency calls year-on-year. Thanks to the business productivity-enhancing qualities of the solution, Hungarian Water Rescue Services has saved thousands of Euros in travel and communication costs and liberated over 1,500 man-days every year in staff resources.
Informa Telecoms & Media identifies Neostratus as one of the world’s leading cloud enablers for telecoms operators. ITM’s analysis has consistently demonstrated the expertise of Neostratus in helping telecom operators monetise the cloud. By joining the Telco Cloud World Forum as a Knowledge Partner, Neostratus brings on the experience of enabling the Cloud of major European telcos.
Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.
It’s an intense, around-the-clock operation. Our lifeguards are on duty 24/7, providing emergency response at 42 locations around Lake Balaton and all across the country. We perform ten lifeguard courses a year and reach more than a hundred schools with our preventive lectures, with most of our staff working on a volunteer basis.
We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
Docler Investments has been looking for innovative businesses with considerable growth potential and international track record. Neostratus proved to possess all of these qualities and a valid business plan for the future. This financing commitment is the first step towards a long-term relationship with this extraordinary company.
Communication service providers should remember that cloud computing can – and must – defend the core: broadband.
The Microsoft partner also offered high system availability backed by a service level agreement. Neostratus impressed us with its depth of experience, local language support for our team and customers, and the self-service features of its control panel—not to mention the low cost.
Telcos have an opportunity to grow into the role of cloud ecosystem manager, leveraging their network and financial assets.
The complete Cloud in a Box solution is pre-configured by Neostratus based on Enterprises’ or Service Providers’ chosen hardware vendor’s infrastructure. The customer receives in their data center a complete pre-tested, ready-to-run solution where only minor customer-specific customizations and integration may be required, most of which can be prepared before shipping in a test environment. The Cloud in a Box platform includes remote operation and support provided by Neostratus.