We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
We believe that the synergies between our international experiences in cloud services provisioning and our strategic partners’ existing local proficiency in services delivery to SMEs will drive cloud awareness in the region and raise the business productivity of SMEs with fully customizable services from the cloud.
Andras CzermakFounder and Chief Commercial OfficerNeostratus
SaaS is a market that lacks substantive differenciation. Service Providers must blend services for unique propositions.
Wired Enterprise 2011
Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.
The Microsoft partner also offered high system availability backed by a service level agreement. Neostratus impressed us with its depth of experience, local language support for our team and customers, and the self-service features of its control panel—not to mention the low cost.
The services provided by Neostratus as a hosting partner are first class. All costs are in the monthly fee with no hidden extras or surprises. Currently, we’re considering extending our arrangements to include hosted Windows SharePoint Services.
Developing the system in-house seemed like the most expensive option for us, especially because it was important to keep our IT team focused on other critical applications—the software-plus-services model was the main alternative.
Business dynamics and economic growth combined with strong potential in the fast developing SME market drive the need for cloud services in the Gulf region and highlight the untapped opportunity to offer integrated solutions. We have received very positive feedback in our discussions with a number of leading telecom companies in UAE, Oman, Bahrain, Kuwait and Saudi Arabia about our portfolio and capabilities to enable them not only to providing compelling service offerings but also to support th…
Christian HessBusiness Development DirectorNeostratus
Informa Telecoms & Media identifies Neostratus as one of the world’s leading cloud enablers for telecoms operators. ITM’s analysis has consistently demonstrated the expertise of Neostratus in helping telecom operators monetise the cloud. By joining the Telco Cloud World Forum as a Knowledge Partner, Neostratus brings on the experience of enabling the Cloud of major European telcos.