SaaS is a market that lacks substantive differenciation. Service Providers must blend services for unique propositions.
We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.
The services provided by Neostratus as a hosting partner are first class. All costs are in the monthly fee with no hidden extras or surprises. Currently, we’re considering extending our arrangements to include hosted Windows SharePoint Services.
The Microsoft partner also offered high system availability backed by a service level agreement. Neostratus impressed us with its depth of experience, local language support for our team and customers, and the self-service features of its control panel—not to mention the low cost.
Communication service providers should remember that cloud computing can – and must – defend the core: broadband.
It’s an intense, around-the-clock operation. Our lifeguards are on duty 24/7, providing emergency response at 42 locations around Lake Balaton and all across the country. We perform ten lifeguard courses a year and reach more than a hundred schools with our preventive lectures, with most of our staff working on a volunteer basis.
Cloud is an increasingly important part of GTS Hungary’s service offering. With Neostratus we are able to provide world class virtualized services to our business customers in a cost effective way.
Informa Telecoms & Media identifies Neostratus as one of the world’s leading cloud enablers for telecoms operators. ITM’s analysis has consistently demonstrated the expertise of Neostratus in helping telecom operators monetise the cloud. By joining the Telco Cloud World Forum as a Knowledge Partner, Neostratus brings on the experience of enabling the Cloud of major European telcos.
The introduction of unified communication services to our organisation made a huge impact on our internal communication flow, making it easier to cope with the 20+% increase in the number of emergency calls year-on-year. Thanks to the business productivity-enhancing qualities of the solution, Hungarian Water Rescue Services has saved thousands of Euros in travel and communication costs and liberated over 1,500 man-days every year in staff resources.
The Neostratus Marketplace module, as an integrated component of the award-winning Cloud Services Manager, is designed to provide a professional B2B cloud brokerage tool to Service Providers. The Marketplace is fully customisable and offers a clear, user-friendly admin environment for Service Providers who wish to integrate their cloud portfolio into their existing telecoms offering, while empowering end-users with a self-service portal which is intuitive, easy to use, and drives services usage, as well as up-sell / cross-sell scenarios.