Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.

Tag Archives: Viktor Kovács

Neostratus signs new strategic partnership in Middle East


Neostratus, the cloud enabler for service providers is delighted to announce the signature of a new strategic partnership in the Middle East.

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Netia is first operator in Europe to launch Lync 2013 with voice integration


Neostratus partner Netia is the first operator in Europe to launch Microsoft Lync 2013 integrated with core voice and data services.

Neostratus partner Netia is the first operator in Europe to launch Microsoft Lync 2013 integrated with core voice and data services. At the official launch ceremony in Warsaw yesterday, Netia, Microsoft and Neostratus representatives were delighted to announce the service and field questions at the unveiling of Europe’s most innovative cloud-based communications solution. Netia Office Anywhere™ is fully integrated into the telco’s IP telephony system, creating a user-friendly, all-inclusive integrated communication solution.

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Neostratus creates cloud hub in MEA region


Strategic partner Orixcom will help setting up cloud hub in Dubai to serve the Middle East and Africa area.

After 4.5 years of operations in Europe, Neostratus (formerly CE On-Demand) is expanding to the Middle East and Africa to achieve the strong business potential for cloud services available in the region. Through a recently announced strategic partnership with telecommunications company Orixcom, Neostratus is creating a localised hub of cloud services for the company’s operations in the MEA region. The combination of Orixcom’s existing services and local expertise with Neostratus’ leading technology and cloud enablement capabilities provides a new and innovative proposition for the Middle East and Africa that will increase productivity and improve agility for businesses in the area.

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How Soon Before Africa Clouds Over?

sophie papasavva and viktor kovács

​Exclusive read from Viktor Kovács (CE On-Demand) and Sophie Papasavva (EM Finance Consulting) as appeared on Africa Telecom and IT site.

Telecom operators in the African continent should embrace the cloud, as it enables exciting value added services to become available on feature phones, at significantly lower costs and with fast go-to-market results, say Viktor Kovács, and Sophie Papasavva.

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Cloud Computing – A Not So Obvious Opportunity for Telcos

sophie papasavva and viktor kovács

Second part of exclusive article for Telcos, appeared in Teletimes International July 2012 issue.

ITU estimates 1.2 billion of the world’s 5.8 billion mobile subscribers were active mobile broadband users at the end of 2011. At 20% smartphone penetration, the business opportunity for cloud services to penetrate 1.2 billion subscribers is clear, with e-mail, unified communications, collaboration and storage type services being the most obvious. What many telecom operators have yet to recognise is the opportunity that lies with the 4.6 billion mobile users worldwide who do not have access to latest technology devices. Telcos should look to cloud service providers’ expertise in cloud enablement services for feature phones. Strategic partnerships with players that can assist the telco in quickly monetising the cloud for low ARPU, pre-paid subscribers are key. The benefits of partnership are clear: faster conversion from feature phone to smartphone and all the benefits of higher ARPU.

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