As an investment fund, DBH searches for, analyzes and invests into future top-performers in the market who have the potential to become global players in their industries. Neostratus is a company that is on track to be considered a role model in this respect. We expect much from them and so far they have delivered.
It’s an intense, around-the-clock operation. Our lifeguards are on duty 24/7, providing emergency response at 42 locations around Lake Balaton and all across the country. We perform ten lifeguard courses a year and reach more than a hundred schools with our preventive lectures, with most of our staff working on a volunteer basis.
Knowing the precise location and availability of our life-saving specialists is absolutely key in emergency situations and thanks to Neostratus’ system, we are now closely connected at all times.
We had no integrated solution to manage our staff database, no shared calendar to schedule lifeguard shifts or training, no unified communications scheme. Everything was done manually across different platforms. It wasn’t very efficient.
We’ve calculated a 60 percent direct saving with the hosted Exchange messaging service, plus a bonus from the redeployment of two full-time IT staff to higher value work.
Operating to and even above the standards of the ISO 270001 certificate evidences our determination to provide reliable and secure best-of-breed cloud infrastructure and software services. We believe that our investment in the integrity of infrastructure and the security of our services underline our dedication to create a competitive advantage for our sales partners and customers on all of our markets.
Developing the system in-house seemed like the most expensive option for us, especially because it was important to keep our IT team focused on other critical applications—the software-plus-services model was the main alternative.
We believe that the synergies between our international experiences in cloud services provisioning and our strategic partners’ existing local proficiency in services delivery to SMEs will drive cloud awareness in the region and raise the business productivity of SMEs with fully customizable services from the cloud.
Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.
Cloud Service Providers must find new ways to help SMEs to do business using the cloud, not just cheaper ways. Trust is a differentiator.