Informa Telecoms & Media identifies Neostratus as one of the world’s leading cloud enablers for telecoms operators. ITM’s analysis has consistently demonstrated the expertise of Neostratus in helping telecom operators monetise the cloud. By joining the Telco Cloud World Forum as a Knowledge Partner, Neostratus brings on the experience of enabling the Cloud of major European telcos.
SaaS is a market that lacks substantive differenciation. Service Providers must blend services for unique propositions.
Wired Enterprise 2011
Our agent network is an extension of our traditional branch network. Agents contact our customers at home or work and conduct business with them in a cost-effective way. Agent turnover is high. Most of them have other jobs and few of them have any specialized knowledge of IT.